MyVenue experienced a minor incident on July 23, 2025 affecting Suite Orders - ADO and Real Time Sales Processing, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2025, 01:51 AM UTC
We are currently experiencing degraded performance resulting in slower-than-usual performance for some suites users. Our engineering team is actively investigating the root cause and working to restore full performance as quickly as possible. We will continue to provide updates as more information becomes available. We appreciate your patience and understanding.
- investigating Jul 23, 2025, 01:52 AM UTC
We are continuing to investigate this issue.
- resolved Jul 23, 2025, 02:01 AM UTC
We have identified and resolved the cause of the degraded performance. Performance should now be restored to normal. We thank you for your patience while we investigated this matter.