MyVenue incident

Delay in Sales Processing

Resolved after 41 minutes, affecting Real Time Sales Processing, on August 6, 2025.

resolved Aug 06, 2025, 01:59 AM UTC

We have identified and resolved the cause of the degraded performance. Performance should now be restored to normal. We thank you for your patience while we investigated this matter.

Started
Aug 06, 2025, 01:17 AM UTC
Resolved
Aug 06, 2025, 01:59 AM UTC
Duration
41m
Detected by Pingoru
Aug 06, 2025, 01:17 AM UTC

Affected components

Real Time Sales Processing

Update timeline

  1. investigating Aug 06, 2025, 01:17 AM UTC

    We are currently experiencing slower-than-usual performance for sales processing. Our engineering team is actively investigating the root cause and working to restore full performance as quickly as possible. We will continue to provide updates as more information becomes available. We appreciate your patience and understanding.

  2. resolved Aug 06, 2025, 01:59 AM UTC

    We have identified and resolved the cause of the degraded performance. Performance should now be restored to normal. We thank you for your patience while we investigated this matter.

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