MyVenue incident
Temporary Service Interruption: Suite Order Creation Functionality Currently Unavailable
Resolved after 2 hours 10 minutes, on April 10, 2025.
Post-Incident Analysis: Comprehensive Root Cause Investigation and Preventative Measures Implementation Pending Service Restoration
Update timeline
- resolved Apr 10, 2025, 09:30 PM UTC
Issue with Suite Orders Suite Orders have been experiencing problems since 3:56pm EST and April 10th. The issue is impacting all suite orders and causing the following: Internal Error prompt The MyVenue IT Risk Management Team has identified and resolved the issue impacting suite orders at 5:06pm EST. We now expect full functionality to be restored across the platform.
- postmortem Apr 10, 2025, 09:30 PM UTC
Post-Incident Analysis: Comprehensive Root Cause Investigation and Preventative Measures Implementation Pending Service Restoration
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