MyVenue experienced a minor incident on August 6, 2025 affecting Real Time Sales Processing, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Real Time Sales Processing
Update timeline
- investigating Aug 06, 2025, 01:17 AM UTC
We are currently experiencing slower-than-usual performance for sales processing. Our engineering team is actively investigating the root cause and working to restore full performance as quickly as possible. We will continue to provide updates as more information becomes available. We appreciate your patience and understanding.
- resolved Aug 06, 2025, 01:59 AM UTC
We have identified and resolved the cause of the degraded performance. Performance should now be restored to normal. We thank you for your patience while we investigated this matter.