MyParcel Outage History

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MyParcel had 13 outages in the last 2 years totaling 204h 30m of downtime — averaging 0.5 incidents per month.

There were 13 MyParcel outages since July 16, 2025 totaling 204h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.myparcel.nl

Major June 9, 2026

Scheduling the one-off and recurring collection of individual parcels via PostNL's Collection Service is currently not working

Detected by Pingoru
Jun 09, 2026, 09:23 AM UTC
Resolved
Jun 10, 2026, 07:17 AM UTC
Duration
21h 53m
Affected: PostNL | Collection Service
Timeline · 4 updates
  1. identified Jun 09, 2026, 09:23 AM UTC

    PostNL is currently working hard on a solution

  2. identified Jun 09, 2026, 12:36 PM UTC

    PostNL is still working hard on a solution

  3. identified Jun 09, 2026, 03:29 PM UTC

    PostNL is still working hard on a solution, the root cause is not determined yet.

  4. resolved Jun 10, 2026, 07:17 AM UTC

    PostNL has resolved the problem, which is confirmed by us.

Read the full incident report →

Minor June 1, 2026

Performance degradation

Detected by Pingoru
Jun 01, 2026, 08:00 AM UTC
Resolved
Jun 01, 2026, 10:17 AM UTC
Duration
2h 16m
Affected: ShipmentsDelivery optionsWebhooksBackoffice
Timeline · 3 updates
  1. investigating Jun 01, 2026, 08:00 AM UTC

    We are experiencing performance degradation and are investigating it.

  2. investigating Jun 01, 2026, 08:58 AM UTC

    We are still investigating the performance degradation.

  3. resolved Jun 01, 2026, 10:17 AM UTC

    The issue is solved; the performance is back to normal.

Read the full incident report →

Major March 30, 2026

The MyParcel API and components using it (like the Backoffice) are slow

Detected by Pingoru
Mar 30, 2026, 01:39 PM UTC
Resolved
Mar 30, 2026, 04:13 PM UTC
Duration
2h 33m
Affected: ShipmentsDelivery optionsEmail servicesWebhooksBackofficeEasy Return Service Europe PostNL
Timeline · 5 updates
  1. investigating Mar 30, 2026, 01:39 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 30, 2026, 02:21 PM UTC

    We are still investigating the issue.

  3. identified Mar 30, 2026, 03:21 PM UTC

    We identified the component which is causing the current issue, it concerns a specific AWS service. We are currently in close contact with AWS, to get more details which can help solving the issue.

  4. identified Mar 30, 2026, 03:25 PM UTC

    The MyParcel API and components using it (like the Backoffice) are slow, instead of down.

  5. resolved Mar 30, 2026, 04:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 10, 2026

MyParcel Login Issue

Detected by Pingoru
Mar 10, 2026, 02:10 PM UTC
Resolved
Mar 10, 2026, 02:14 PM UTC
Duration
4m
Affected: MyParcel NLSendMyParcel
Timeline · 3 updates
  1. investigating Mar 10, 2026, 02:10 PM UTC

    At the moment it is not possible to log in to the MyParcel website. Our technical teams are currently investigating the cause of the problem. We will keep you updated as soon as more information becomes available or when the issue has been resolved.

  2. identified Mar 10, 2026, 02:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 10, 2026, 02:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 13, 2026

Mailbox international

Detected by Pingoru
Feb 13, 2026, 10:07 AM UTC
Resolved
Feb 13, 2026, 12:14 PM UTC
Duration
2h 7m
Affected: PostNL | Create digital stamp / mailbox
Timeline · 3 updates
  1. identified Feb 13, 2026, 10:07 AM UTC

    You're temporarily unable to create international mailbox parcels. Mailbox parcels within the Netherlands can still be created as usual. PostNL is working on a solution. We'll keep you updated.

  2. identified Feb 13, 2026, 11:23 AM UTC

    The issue turned out to be on MyParcel's side. We are working on a solution.

  3. resolved Feb 13, 2026, 12:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 3, 2026

Shipping labels for insured PostNL small parcel shipments to Spain and Portugal cannot currently be scanned at drop-off points

Detected by Pingoru
Feb 03, 2026, 03:13 PM UTC
Resolved
Feb 10, 2026, 08:36 AM UTC
Duration
6d 17h
Affected: PostNL | Create normal shipment
Timeline · 5 updates
  1. investigating Feb 03, 2026, 03:13 PM UTC

    PostNL is investigating the issue.

  2. identified Feb 03, 2026, 04:32 PM UTC

    PostNL identified the issue and will work on a solution. It only applies to Spain and Portugal.

  3. identified Feb 04, 2026, 01:11 PM UTC

    PostNL is expecting to have the issue fixed by the end of today.

  4. identified Feb 05, 2026, 02:55 PM UTC

    PostNL is expecting to have the issue fixed Monday 9th of February.

  5. resolved Feb 10, 2026, 08:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 12, 2026

Bol. API outage

Detected by Pingoru
Jan 12, 2026, 08:38 AM UTC
Resolved
Jan 12, 2026, 09:59 AM UTC
Duration
1h 20m
Affected: Bol.
Timeline · 2 updates
  1. investigating Jan 12, 2026, 08:38 AM UTC

    This impacts Bol. order import. We are checking it with Bol.

  2. resolved Jan 12, 2026, 09:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

DPD, Digital stamp and pallets - problems creating a shipping label

Detected by Pingoru
Nov 18, 2025, 02:22 PM UTC
Resolved
Nov 18, 2025, 06:53 PM UTC
Duration
4h 31m
Affected: ShipmentsPostNL | Create digital stamp / mailboxDPD
Timeline · 2 updates
  1. identified Nov 18, 2025, 02:22 PM UTC

    Users can experience problems while creating a DPD shipping label, PostNL digital stamp and pallets. This is caused by a Cloudfare issue. More information about this outage here: https://www.cloudflarestatus.com. We continue monitoring this issue and keep you updated here.

  2. resolved Nov 18, 2025, 06:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 11, 2025

Not possible to download labels of DPD shipments

Detected by Pingoru
Nov 11, 2025, 01:00 PM UTC
Resolved
Nov 11, 2025, 01:21 PM UTC
Duration
21m
Affected: DPD
Timeline · 3 updates
  1. investigating Nov 11, 2025, 01:00 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 11, 2025, 01:01 PM UTC

    DPD confirmed their service is having issues, they are investigating it.

  3. resolved Nov 11, 2025, 01:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 17, 2025

Not possible to create DHL For You shipments

Detected by Pingoru
Oct 17, 2025, 02:19 PM UTC
Resolved
Oct 17, 2025, 02:24 PM UTC
Duration
4m
Affected: DHL For You
Timeline · 3 updates
  1. investigating Oct 17, 2025, 02:19 PM UTC

    We are currently investigating this issue.

  2. identified Oct 17, 2025, 02:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 17, 2025, 02:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 5, 2025

Temporary outage: European return label via PostNL not available

Detected by Pingoru
Sep 05, 2025, 01:29 PM UTC
Resolved
Sep 05, 2025, 03:48 PM UTC
Duration
2h 18m
Affected: ShipmentsMyParcel NLEasy Return Service Europe PostNL
Timeline · 2 updates
  1. identified Sep 05, 2025, 01:29 PM UTC

    Unfortunately, creating a European return label is currently not possible. PostNL is working hard on a solution and is doing everything possible to resolve this issue as soon as possible.

  2. resolved Sep 05, 2025, 03:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 17, 2025

PostNL mailbox parcel label is empty

Detected by Pingoru
Jul 17, 2025, 09:02 AM UTC
Resolved
Jul 17, 2025, 02:12 PM UTC
Duration
5h 9m
Affected: PostNL | Create digital stamp / mailbox
Timeline · 2 updates
  1. investigating Jul 17, 2025, 09:02 AM UTC

    We are currently investigating this issue.

  2. resolved Jul 17, 2025, 02:12 PM UTC

    This incident has been resolved.

Read the full incident report →