MyParcel Outage History

MyParcel is up right now

There were 4 MyParcel outages since February 3, 2026 totaling 166h 8m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.myparcel.nl

Major March 30, 2026

The MyParcel API and components using it (like the Backoffice) are slow

Detected by Pingoru
Mar 30, 2026, 01:39 PM UTC
Resolved
Mar 30, 2026, 04:13 PM UTC
Duration
2h 33m
Affected: ShipmentsDelivery optionsEmail servicesWebhooksBackofficeEasy Return Service Europe PostNL
Timeline · 5 updates
  1. investigating Mar 30, 2026, 01:39 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 30, 2026, 02:21 PM UTC

    We are still investigating the issue.

  3. identified Mar 30, 2026, 03:21 PM UTC

    We identified the component which is causing the current issue, it concerns a specific AWS service. We are currently in close contact with AWS, to get more details which can help solving the issue.

  4. identified Mar 30, 2026, 03:25 PM UTC

    The MyParcel API and components using it (like the Backoffice) are slow, instead of down.

  5. resolved Mar 30, 2026, 04:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 10, 2026

MyParcel Login Issue

Detected by Pingoru
Mar 10, 2026, 02:10 PM UTC
Resolved
Mar 10, 2026, 02:14 PM UTC
Duration
4m
Affected: MyParcel NLSendMyParcel
Timeline · 3 updates
  1. investigating Mar 10, 2026, 02:10 PM UTC

    At the moment it is not possible to log in to the MyParcel website. Our technical teams are currently investigating the cause of the problem. We will keep you updated as soon as more information becomes available or when the issue has been resolved.

  2. identified Mar 10, 2026, 02:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 10, 2026, 02:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 13, 2026

Mailbox international

Detected by Pingoru
Feb 13, 2026, 10:07 AM UTC
Resolved
Feb 13, 2026, 12:14 PM UTC
Duration
2h 7m
Affected: PostNL | Create digital stamp / mailbox
Timeline · 3 updates
  1. identified Feb 13, 2026, 10:07 AM UTC

    You're temporarily unable to create international mailbox parcels. Mailbox parcels within the Netherlands can still be created as usual. PostNL is working on a solution. We'll keep you updated.

  2. identified Feb 13, 2026, 11:23 AM UTC

    The issue turned out to be on MyParcel's side. We are working on a solution.

  3. resolved Feb 13, 2026, 12:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 3, 2026

Shipping labels for insured PostNL small parcel shipments to Spain and Portugal cannot currently be scanned at drop-off points

Detected by Pingoru
Feb 03, 2026, 03:13 PM UTC
Resolved
Feb 10, 2026, 08:36 AM UTC
Duration
6d 17h
Affected: PostNL | Create normal shipment
Timeline · 5 updates
  1. investigating Feb 03, 2026, 03:13 PM UTC

    PostNL is investigating the issue.

  2. identified Feb 03, 2026, 04:32 PM UTC

    PostNL identified the issue and will work on a solution. It only applies to Spain and Portugal.

  3. identified Feb 04, 2026, 01:11 PM UTC

    PostNL is expecting to have the issue fixed by the end of today.

  4. identified Feb 05, 2026, 02:55 PM UTC

    PostNL is expecting to have the issue fixed Monday 9th of February.

  5. resolved Feb 10, 2026, 08:36 AM UTC

    This incident has been resolved.

Read the full incident report →

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