MyParcel incident

Scheduling the one-off and recurring collection of individual parcels via PostNL's Collection Service is currently not working

Major Resolved View vendor source →

MyParcel experienced a major incident on June 9, 2026 affecting PostNL | Collection Service, lasting 21h 53m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 09:23 AM UTC
Resolved
Jun 10, 2026, 07:17 AM UTC
Duration
21h 53m
Detected by Pingoru
Jun 09, 2026, 09:23 AM UTC

Affected components

PostNL | Collection Service

Update timeline

  1. identified Jun 09, 2026, 09:23 AM UTC

    PostNL is currently working hard on a solution

  2. identified Jun 09, 2026, 12:36 PM UTC

    PostNL is still working hard on a solution

  3. identified Jun 09, 2026, 03:29 PM UTC

    PostNL is still working hard on a solution, the root cause is not determined yet.

  4. resolved Jun 10, 2026, 07:17 AM UTC

    PostNL has resolved the problem, which is confirmed by us.