Resolved after 1 hour 32 minutes, affecting Cockpit and Core Services and API, on November 25, 2020.
Event schedule service in the app resolved 50 minutes ago. Event Schedule in the Cockpit is fully functional again now. This issue was caused by an automatic upgrade of a service that we could not predict. We will take all measures that this can not re-occur in future. We apologize for the inconvenience caused.
Affected components
Update timeline
- identified Nov 25, 2020, 06:52 AM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 25, 2020, 07:38 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 25, 2020, 07:39 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 25, 2020, 08:25 AM UTC
Event schedule service in the app resolved 50 minutes ago. Event Schedule in the Cockpit is fully functional again now. This issue was caused by an automatic upgrade of a service that we could not predict. We will take all measures that this can not re-occur in future. We apologize for the inconvenience caused.
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