Resolved after 5 hours 40 minutes, affecting Cockpit and Core Services, on June 10, 2021.
The incident has been resolved by our service provider. All the services are up and running back as normal. We apologize for the inconvenience caused.
Affected components
Update timeline
- investigating Jun 10, 2021, 08:38 PM UTC
We are currently investigating this issue.
- identified Jun 10, 2021, 08:43 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 10, 2021, 09:06 PM UTC
We have identified the issue. There is a network outage with our hosting provider. The issue is identified and engineers are working on it. We will post updates as we get them.
- identified Jun 10, 2021, 09:53 PM UTC
Our hosting provider is continuing to work on the problem and is making progress. We are waiting on updates to confirm that the problem is resolved.
- identified Jun 10, 2021, 11:19 PM UTC
Our hosting provider is making progress although we are still waiting for confirmation of resolution.
- identified Jun 11, 2021, 12:05 AM UTC
Our housing provider has restored network connectivity. Services should stay start to come back.
- identified Jun 11, 2021, 01:10 AM UTC
We are waiting for full service to resume from our hosting provider. The problem is still being worked on.
- resolved Jun 11, 2021, 02:19 AM UTC
The incident has been resolved by our service provider. All the services are up and running back as normal. We apologize for the inconvenience caused.
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