myFitApp incident

Intermittent access to cockpit due to a SSL certificate issue

Resolved after 4 hours 10 minutes, affecting Cockpit and Core Services, on August 3, 2022.

resolved Aug 03, 2022, 09:57 AM UTC

This incident has been resolved although may take some time to propagate throughout the internet.

Started
Aug 03, 2022, 05:46 AM UTC
Resolved
Aug 03, 2022, 09:57 AM UTC
Duration
4h 10m
Detected by Pingoru
Aug 03, 2022, 05:46 AM UTC

Affected components

Cockpit and Core Services

Update timeline

  1. identified Aug 03, 2022, 05:46 AM UTC

    We have identified a third party issue with access the cockpit due to a SSL certificate issue. It is intermittent depending on the user. We are working with the third party to resolve the issue. The platform and apps remain operational and un-impacted.

  2. resolved Aug 03, 2022, 09:57 AM UTC

    This incident has been resolved although may take some time to propagate throughout the internet.

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