Resolved after 2 hours 26 minutes, on August 3, 2022.
The partner APIs appear to be back to normal however some users may still be experiencing symptoms from not being able to access the APIs during the outage. Users may need to refresh the app to back up and working.
Update timeline
- investigating Aug 03, 2022, 09:51 AM UTC
We investigating an issue where a partner APIs are failing. This is only affecting parts of the platform that are integrated to this partner. The issue started occurring at 07:45 UTC this morning and appears to be improving since 08:00UTC - although we're still experiencing issues.
- monitoring Aug 03, 2022, 10:06 AM UTC
The partner APIs appear to be back to normal however some users may still be experiencing symptoms from not being able to access the APIs during the outage. Users may need to refresh the app to back up and working.
- resolved Aug 03, 2022, 12:17 PM UTC
Behaviour appears back to normal for users now.
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