myFitApp incident

Booking temporarily unavailable for some customers

Resolved after 2 hours 39 minutes, affecting Cockpit and Core Services, on December 20, 2022.

resolved Dec 20, 2022, 10:43 AM UTC

We have successfully fixed this issue. Events schedule and live streaming classes are available again. We are taking all measures to avoid such incidents in future. We apologise for any inconvenience caused.

Started
Dec 20, 2022, 08:03 AM UTC
Resolved
Dec 20, 2022, 10:43 AM UTC
Duration
2h 39m
Detected by Pingoru
Dec 20, 2022, 08:03 AM UTC

Affected components

Cockpit and Core Services

Update timeline

  1. investigating Dec 20, 2022, 08:03 AM UTC

    We are currently experiencing issues with some German booking configurations and live streaming where classes are not always shown. We are investigating the issue with high priority.

  2. identified Dec 20, 2022, 08:04 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 20, 2022, 10:43 AM UTC

    We have successfully fixed this issue. Events schedule and live streaming classes are available again. We are taking all measures to avoid such incidents in future. We apologise for any inconvenience caused.

Your product runs on more than myFitApp

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →