myFitApp incident

Cockpit upgrade

Resolved after 26 minutes, affecting Cockpit and Core Services and API, on March 23, 2023.

resolved Mar 23, 2023, 04:47 AM UTC

We have successfully fixed this issue. The platform should be working again. We are taking all measures to avoid such incidents in the future. We apologize for any inconvenience caused.

Started
Mar 23, 2023, 04:20 AM UTC
Resolved
Mar 23, 2023, 04:47 AM UTC
Duration
26m
Detected by Pingoru
Mar 23, 2023, 04:20 AM UTC

Affected components

Cockpit and Core ServicesAPI

Update timeline

  1. investigating Mar 23, 2023, 04:20 AM UTC

    We are currently experiencing issues with cockpit and mobile app services for some customers. We are investigating the issue with high priority.

  2. identified Mar 23, 2023, 04:28 AM UTC

    The issue has been identified and we are in the process of rolling out a fix for the same.

  3. resolved Mar 23, 2023, 04:47 AM UTC

    We have successfully fixed this issue. The platform should be working again. We are taking all measures to avoid such incidents in the future. We apologize for any inconvenience caused.

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