myFitApp incident

Campaign Messaging Irregularities

Resolved after 4 hours 19 minutes, affecting Cockpit and Core Services, on July 2, 2025.

monitoring Jul 02, 2025, 03:17 PM UTC

We’ve deployed a potential fix and are now in monitoring mode. We’ll keep a close eye on the same and provide further updates.

Started
Jul 02, 2025, 12:19 PM UTC
Resolved
Jul 02, 2025, 04:38 PM UTC
Duration
4h 19m
Detected by Pingoru
Jul 02, 2025, 12:19 PM UTC

Affected components

Cockpit and Core Services

Update timeline

  1. investigating Jul 02, 2025, 12:19 PM UTC

    We're aware that some users may be receiving multiple Marketing automation messages and push messages from certain campaigns. Our team is currently investigating the cause and working to resolve the issue.

  2. monitoring Jul 02, 2025, 03:17 PM UTC

    We’ve deployed a potential fix and are now in monitoring mode. We’ll keep a close eye on the same and provide further updates.

  3. resolved Jul 02, 2025, 04:38 PM UTC

    This incident has been resolved.

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