MyCase incident

Partial Outage - Advanced Tier Search Functionality

Major Resolved View vendor source →

MyCase experienced a major incident on March 20, 2026 affecting MyCase, lasting 10h 39m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2026, 07:03 PM UTC
Resolved
Mar 21, 2026, 05:42 AM UTC
Duration
10h 39m
Detected by Pingoru
Mar 20, 2026, 07:03 PM UTC

Affected components

MyCase

Update timeline

  1. investigating Mar 20, 2026, 07:03 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 20, 2026, 09:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 21, 2026, 05:42 AM UTC

    This incident has been resolved.