MyCase incident

Degraded Performance- Advanced Search

Minor Ongoing View vendor source →

MyCase is currently experiencing a minor incident affecting MyCase, which began 1h ago. The vendor's full update timeline is below.

Started
Oct 05, 2026, 05:25 PM UTC
Resolved
Ongoing
Duration
● 1h 2m
Detected by Pingoru
Oct 05, 2026, 05:25 PM UTC

Affected components

MyCase

Update timeline

  1. investigating Oct 05, 2026, 05:25 PM UTC

    We are aware of degraded search for Advanced tier users, and we are actively investigating.

  2. monitoring Oct 05, 2026, 05:42 PM UTC

    A fix has been implemented and we are monitoring the results.