Mux experienced a minor incident on October 31, 2025 affecting Mux Data - Data Collection, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Mux Data - Data Collection
Update timeline
- investigating Oct 31, 2025, 07:16 AM UTC
We are investigating networking issues resulting in Data collection issues for EU ingest customers from 6:41 UTC until 7:00 UTC.
- resolved Oct 31, 2025, 07:59 AM UTC
We have confirmed a transient issue with our cloud service provider from 6:41 UTC until 7:00 UTC for Mux Data collection in the EU. This issue has been resolved.