Mux experienced a minor incident on December 2, 2025 affecting Mux Video - Live, lasting 2h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Mux Video - Live
Update timeline
- identified Dec 02, 2025, 06:50 PM UTC
Starting around 18:17:00 UTC on December 2nd, we noticed elevated error rates for people attempting to start new live streams. Our team has identified the issue and are working on a resolution.
- monitoring Dec 02, 2025, 06:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 02, 2025, 09:06 PM UTC
This incident has been resolved.