Mux incident

Delayed data in Mux Data Monitoring dashboard and APIs

Notice Resolved View vendor source →

Mux experienced a notice incident on January 25, 2026 affecting Mux Dashboard and Mux Data - Data Collection, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2026, 10:42 AM UTC
Resolved
Jan 25, 2026, 01:09 PM UTC
Duration
2h 26m
Detected by Pingoru
Jan 25, 2026, 10:42 AM UTC

Affected components

Mux DashboardMux Data - Data Collection

Update timeline

  1. investigating Jan 25, 2026, 10:42 AM UTC

    We are currently investigating errors in Mux Data, that are impacting some customers' metric collection, beginning at approximately 0935 UTC. We apologize for the inconvenience and will share an update once we have more information.

  2. monitoring Jan 25, 2026, 12:08 PM UTC

    Our team has implemented a fix to resolve the issue and is monitoring the situation. We'll post an update as soon as the issue is fully resolved.

  3. resolved Jan 25, 2026, 01:09 PM UTC

    This incident has been resolved.