Mux experienced a minor incident on February 1, 2026 affecting Mux Dashboard and Mux Data - Data Collection, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Mux DashboardMux Data - Data Collection
Update timeline
- investigating Feb 01, 2026, 09:56 PM UTC
We are investigating an issue where monitoring data is significantly delayed
- investigating Feb 01, 2026, 10:17 PM UTC
Elevated latency in the processing of incoming monitoring data began approximately 21:35 UTC. This impacted most customers that have access to monitoring data. Latency has starting improving, and we continue to investigate root cause.
- monitoring Feb 01, 2026, 10:25 PM UTC
We've taken corrective action and are monitoring the results. Tail latencies have fully recovered.
- resolved Feb 01, 2026, 11:20 PM UTC
This incident has been resolved.