Mux experienced a minor incident on March 3, 2026 affecting Mux Dashboard and Mux Data - Data Collection, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 03, 2026, 05:29 AM UTC
We are currently investigating an issue with our Mux Data Monitoring collection pipeline. Data may be delayed or missing beginning 05:14 UTC
- investigating Mar 03, 2026, 05:56 AM UTC
We are continuing to investigate and are seeing significant latency in our collection pipeline.
- investigating Mar 03, 2026, 06:36 AM UTC
We are continuing to investigate and will post as soon as we know more.
- identified Mar 03, 2026, 07:42 AM UTC
The issue has been identified and we are implementing a fix. Latency in the system is reduced, but still remains for some customers.
- monitoring Mar 03, 2026, 07:55 AM UTC
A fix has been implemented and we are monitoring the results. Latency has returned to normal.
- resolved Mar 03, 2026, 08:35 AM UTC
This incident has been resolved.