Mux experienced a minor incident on April 9, 2026 affecting Mux Dashboard, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Mux Dashboard
Update timeline
- investigating Apr 09, 2026, 02:20 PM UTC
We are currently investigating an issue where dashboard.mux.com is unavailable and may be showing an exception when loaded. All Data and Video services aside from dashboard.mux.com are unaffected.
- monitoring Apr 09, 2026, 02:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 09, 2026, 03:49 PM UTC
This incident has been resolved.