Munisense Outage History

There were 3 Munisense outages since February 9, 2026 totaling 27h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://munisense.statuspage.io

Major April 17, 2026

mslv8 devices not sending data

Detected by Pingoru: Apr 17, 2026, 07:17 AM UTC
Resolved: Apr 17, 2026, 08:34 AM UTC
Duration: 1h 17m

Affected: Sensor Data Stream

Timeline · 3 updates

investigating Apr 17, 2026, 07:17 AM UTC

Since ~08:50 we are not receiving data for our mslv8 devices. We are currently investigating the issue and will give more information as soon as possible.
monitoring Apr 17, 2026, 07:26 AM UTC

Since about 09:18 we are receiving data again. We are still investigating the root cause. If your node was supposed to send data between 08:50 and 09:18 we have not received this. It will retry the next time (usually within 24hours)
resolved Apr 17, 2026, 08:34 AM UTC

We will be closing this statuspage as we have not observed any more questions. If you notice any problems please contact [email protected]

Read the full incident report →

Major February 27, 2026

No water data for mslv8 devices

Detected by Pingoru: Feb 27, 2026, 01:08 PM UTC
Resolved: Feb 27, 2026, 02:54 PM UTC
Duration: 1h 46m

Affected: Sensor Data Stream

Timeline · 4 updates

investigating Feb 27, 2026, 01:08 PM UTC

We have noticed an issue with our mobile provider causing (possible) delayed water level data for our mslv8 devices. We are currently investigating this issue. Non mslv8 devices should not be affected
investigating Feb 27, 2026, 01:31 PM UTC

We have determined that currently no data is being received for our mslv8 devices. We have escalated the issue to our provider and hope to come with an update soon.
monitoring Feb 27, 2026, 01:48 PM UTC

We have received answer from our provider that the problem was been resolved. We are currently seeing data coming in again and are monitoring the situation.
resolved Feb 27, 2026, 02:54 PM UTC

We have not observed any more issues, all devices that missed their window to send data will try again the next time and are expected to send all missing data in the next 24 hours. If you continue to see any problems please contact [email protected]

Read the full incident report →

Major February 9, 2026

No realtime water-level data due to issue at KNMI

Detected by Pingoru: Feb 09, 2026, 08:21 AM UTC
Resolved: Feb 10, 2026, 08:32 AM UTC
Duration: 1d

Affected: Sensor Data StreamNotifications

Timeline · 4 updates

identified Feb 09, 2026, 08:21 AM UTC

Since yesterday 22:41 we are no longer receiving barometric data from the KNMI. This data is used to calculate the actual water level in the portal. Unfortunately this means that you are currently not able to see any realtime data in the portal or receive any notifications on such data. The KNMI is aware of an ongoing issue (https://developer.dataplatform.knmi.nl/news) and we have notified them about the realtime data issue. When the KNMI provides more information or a solution we will update this incident.
identified Feb 09, 2026, 08:21 AM UTC

We are monitoring this issue and await more info from the KNMI.
monitoring Feb 09, 2026, 11:37 AM UTC

Real time KNMI data has been restored, therefore real time water levels are being calculated. Back-filling the KNMI data gap will take longer. Once that has been done we will start recalculating water levels for this period.
resolved Feb 10, 2026, 08:32 AM UTC

We have not seen anymore issues with the KNMI data. As soon as the delayed data comes available from the KNMI we will import it as soon as possible.

Read the full incident report →

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