Munisense incident

mslv8 devices not sending data

Major Resolved View vendor source →

Munisense experienced a major incident on April 17, 2026 affecting Sensor Data Stream, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 07:17 AM UTC
Resolved
Apr 17, 2026, 08:34 AM UTC
Duration
1h 17m
Detected by Pingoru
Apr 17, 2026, 07:17 AM UTC

Affected components

Sensor Data Stream

Update timeline

  1. investigating Apr 17, 2026, 07:17 AM UTC

    Since ~08:50 we are not receiving data for our mslv8 devices. We are currently investigating the issue and will give more information as soon as possible.

  2. monitoring Apr 17, 2026, 07:26 AM UTC

    Since about 09:18 we are receiving data again. We are still investigating the root cause. If your node was supposed to send data between 08:50 and 09:18 we have not received this. It will retry the next time (usually within 24hours)

  3. resolved Apr 17, 2026, 08:34 AM UTC

    We will be closing this statuspage as we have not observed any more questions. If you notice any problems please contact [email protected]