Munisense incident

No water data for mslv8 devices

Major Resolved View vendor source →
Started
Feb 27, 2026, 01:08 PM UTC
Resolved
Feb 27, 2026, 02:54 PM UTC
Duration
1h 46m
Detected by Pingoru
Feb 27, 2026, 01:08 PM UTC

Affected components

Sensor Data Stream

Update timeline

  1. investigating Feb 27, 2026, 01:08 PM UTC

    We have noticed an issue with our mobile provider causing (possible) delayed water level data for our mslv8 devices. We are currently investigating this issue. Non mslv8 devices should not be affected

  2. investigating Feb 27, 2026, 01:31 PM UTC

    We have determined that currently no data is being received for our mslv8 devices. We have escalated the issue to our provider and hope to come with an update soon.

  3. monitoring Feb 27, 2026, 01:48 PM UTC

    We have received answer from our provider that the problem was been resolved. We are currently seeing data coming in again and are monitoring the situation.

  4. resolved Feb 27, 2026, 02:54 PM UTC

    We have not observed any more issues, all devices that missed their window to send data will try again the next time and are expected to send all missing data in the next 24 hours. If you continue to see any problems please contact [email protected]

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