Munisense experienced a major incident on February 27, 2026 affecting Sensor Data Stream, lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 27, 2026, 01:08 PM UTC
We have noticed an issue with our mobile provider causing (possible) delayed water level data for our mslv8 devices. We are currently investigating this issue. Non mslv8 devices should not be affected
- investigating Feb 27, 2026, 01:31 PM UTC
We have determined that currently no data is being received for our mslv8 devices. We have escalated the issue to our provider and hope to come with an update soon.
- monitoring Feb 27, 2026, 01:48 PM UTC
We have received answer from our provider that the problem was been resolved. We are currently seeing data coming in again and are monitoring the situation.
- resolved Feb 27, 2026, 02:54 PM UTC
We have not observed any more issues, all devices that missed their window to send data will try again the next time and are expected to send all missing data in the next 24 hours. If you continue to see any problems please contact [email protected]