MultiSafepay incident

iDEAL performance issues identified at issuer ABN AMRO, ING

Minor Resolved View vendor source →

MultiSafepay experienced a minor incident on May 20, 2025 affecting Payments, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 10:52 AM UTC
Resolved
May 20, 2025, 11:46 AM UTC
Duration
53m
Detected by Pingoru
May 20, 2025, 10:52 AM UTC

Affected components

Payments

Update timeline

  1. investigating May 20, 2025, 10:52 AM UTC

    We are currently investigating a performance drop at issuer ABN AMRO.

  2. identified May 20, 2025, 11:07 AM UTC

    For more details: https://availability.ideal.nl/

  3. identified May 20, 2025, 11:22 AM UTC

    Issuer ING has been also been reporting performance issues.

  4. resolved May 20, 2025, 11:46 AM UTC

    The incident has been resolved.