MultiSafepay experienced a critical incident on March 25, 2026 affecting Payments, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
Payments
Update timeline
- identified Mar 25, 2026, 02:40 PM UTC
A full outage of iDEAL has been identified. We are awaiting resolution by the scheme. For more details https://availability.ideal.nl/
- identified Mar 25, 2026, 02:43 PM UTC
The issue now looks contain to issuer Rabobank
- resolved Mar 25, 2026, 02:47 PM UTC
The incident has been resolved by the scheme. Our team will monitor the situation but resolve the incident. For more details: https://availability.ideal.nl/