MultiSafepay incident

iDEAL performance issues identified at issuer Rabobank

Minor Resolved View vendor source →

MultiSafepay experienced a minor incident on January 3, 2024 affecting Payments, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2024, 08:52 AM UTC
Resolved
Jan 03, 2024, 10:18 AM UTC
Duration
1h 26m
Detected by Pingoru
Jan 03, 2024, 08:52 AM UTC

Affected components

Payments

Update timeline

  1. identified Jan 03, 2024, 08:52 AM UTC

    iDEAL issuer Rabobank is experiencing significant conversion issues, MultiSafepay is standing by on resolution by issuer. For more details https://beschikbaarheid.ideal.nl/History?bank=Rabobank

  2. resolved Jan 03, 2024, 10:18 AM UTC

    The incident has been resolved by the issuer Rabobank. For more details https://beschikbaarheid.ideal.nl/History?bank=Rabobank