MultiSafepay incident

iDEAL performance issues identified at issuer Rabobank

Minor Resolved View vendor source →

MultiSafepay experienced a minor incident on February 1, 2024 affecting Payments, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2024, 02:05 PM UTC
Resolved
Feb 01, 2024, 02:37 PM UTC
Duration
32m
Detected by Pingoru
Feb 01, 2024, 02:05 PM UTC

Affected components

Payments

Update timeline

  1. identified Feb 01, 2024, 02:05 PM UTC

    iDEAL issuer Rabobank is experiencing significant conversion issues, MultiSafepay is standing by on resolution by issuer. For more details https://beschikbaarheid.ideal.nl/History?bank=Rabobank

  2. resolved Feb 01, 2024, 02:37 PM UTC

    This incident has been resolved at around 15:16. For more details https://beschikbaarheid.ideal.nl/