MultiSafepay incident

Customer support - Support over phone is unavailable

Major Resolved View vendor source →

MultiSafepay experienced a major incident on April 25, 2024 affecting Customer support, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2024, 12:37 PM UTC
Resolved
Apr 25, 2024, 01:11 PM UTC
Duration
34m
Detected by Pingoru
Apr 25, 2024, 12:37 PM UTC

Affected components

Customer support

Update timeline

  1. identified Apr 25, 2024, 12:37 PM UTC

    Due to an issue with our provider, our customer support team is currently unavailable by phone. Please contact our team via email instead.

  2. resolved Apr 25, 2024, 01:11 PM UTC

    The incident has been resolved.