MultiSafepay incident

iDEAL performance issues identified at issuer ABN AMRO

Minor Resolved View vendor source →

MultiSafepay experienced a minor incident on August 20, 2024 affecting Payments, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2024, 07:29 AM UTC
Resolved
Aug 20, 2024, 08:38 AM UTC
Duration
1h 9m
Detected by Pingoru
Aug 20, 2024, 07:29 AM UTC

Affected components

Payments

Update timeline

  1. identified Aug 20, 2024, 07:29 AM UTC

    We have identified a performance drop in iDEAL payment with issuer ABN AMRO, we're monitoring the situation awaiting resolution on their side. For more details check: https://beschikbaarheid.ideal.nl/

  2. monitoring Aug 20, 2024, 07:45 AM UTC

    Performance levels have returned to within regular, we're monitoring the situation. For more details check: https://beschikbaarheid.ideal.nl/

  3. resolved Aug 20, 2024, 08:38 AM UTC

    The incident has been resolved by ABN AMRO.