MultiSafepay incident

iDEAL performance issues identified at issuer Rabobank

Minor Resolved View vendor source →

MultiSafepay experienced a minor incident on September 4, 2024 affecting Payments, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2024, 10:35 AM UTC
Resolved
Sep 04, 2024, 11:46 AM UTC
Duration
1h 10m
Detected by Pingoru
Sep 04, 2024, 10:35 AM UTC

Affected components

Payments

Update timeline

  1. identified Sep 04, 2024, 10:35 AM UTC

    We have identified a performance drop in iDEAL payment with issuer Rabobank, we're monitoring the situation. For more details check: https://beschikbaarheid.ideal.nl/

  2. resolved Sep 04, 2024, 11:46 AM UTC

    The incident has been resolved by the issuer