MultiSafepay incident

iDEAL performance issues identified at issuer ABN AMRO

Minor Resolved View vendor source →

MultiSafepay experienced a minor incident on September 6, 2024 affecting Payments, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2024, 08:21 AM UTC
Resolved
Sep 06, 2024, 09:18 AM UTC
Duration
57m
Detected by Pingoru
Sep 06, 2024, 08:21 AM UTC

Affected components

Payments

Update timeline

  1. investigating Sep 06, 2024, 08:21 AM UTC

    We have identified a performance drop in iDEAL payment conversion with issuer ABN AMRO, we're monitoring the situation. For more details check: https://beschikbaarheid.ideal.nl/

  2. monitoring Sep 06, 2024, 09:10 AM UTC

    We are currently continuing to monitor the situation, although iDEAL has reported the issue as resolved.​ For more details check: https://beschikbaarheid.ideal.nl/

  3. resolved Sep 06, 2024, 09:18 AM UTC

    The incident has been resolved For more details check: https://beschikbaarheid.ideal.nl/