MultiSafepay incident

[iDEAL] Issuer Rabobank is experiencing a performance drop

Minor Resolved View vendor source →

MultiSafepay experienced a minor incident on December 3, 2024 affecting Payments, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2024, 12:21 PM UTC
Resolved
Dec 03, 2024, 12:44 PM UTC
Duration
22m
Detected by Pingoru
Dec 03, 2024, 12:21 PM UTC

Affected components

Payments

Update timeline

  1. investigating Dec 03, 2024, 12:21 PM UTC

    We are currently seeing a performance drop in iDEAL transactions from the issuer Rabobank. We are awaiting resolution from Rabobank on these issues. For more details: https://availability.ideal.nl/

  2. identified Dec 03, 2024, 12:22 PM UTC

    The issue has been identified at Rabobank

  3. resolved Dec 03, 2024, 12:44 PM UTC

    The incident has been resolved by Rabobank