MultiSafepay incident

[iDEAL] Major performance drop in iDEAL transactions

Major Resolved View vendor source →

MultiSafepay experienced a major incident on December 4, 2024 affecting Payments, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2024, 09:43 AM UTC
Resolved
Dec 04, 2024, 09:55 AM UTC
Duration
11m
Detected by Pingoru
Dec 04, 2024, 09:43 AM UTC

Affected components

Payments

Update timeline

  1. investigating Dec 04, 2024, 09:43 AM UTC

    We are currently investigating a large performance drop in iDEAL transactions.

  2. resolved Dec 04, 2024, 09:55 AM UTC

    The incident has been resolved