MultiSafepay incident

Bancontact performance degradation

Notice Resolved View vendor source →

MultiSafepay experienced a notice incident on January 2, 2025 affecting API and Payments and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jan 02, 2025, 11:00 AM UTC
Resolved
Jan 02, 2025, 11:27 AM UTC
Duration
27m
Detected by Pingoru
Jan 02, 2025, 11:00 AM UTC

Affected components

APIPaymentsMultiSafepay payment pages

Update timeline

  1. identified Jan 02, 2025, 11:00 AM UTC

    Bancontact is experiencing general conversion issues. MultiSafepay is standing by for a resolution from Bancontact

  2. resolved Jan 02, 2025, 11:27 AM UTC

    This incident has been resolved.