MultiSafepay incident

Bancontact performance degradation

Notice Resolved View vendor source →

MultiSafepay experienced a notice incident on March 3, 2025 affecting API and Payments and 1 more component, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2025, 10:45 AM UTC
Resolved
Mar 03, 2025, 10:53 AM UTC
Duration
7m
Detected by Pingoru
Mar 03, 2025, 10:45 AM UTC

Affected components

APIPaymentsMultiSafepay payment pages

Update timeline

  1. identified Mar 03, 2025, 10:45 AM UTC

    Bancontact is experiencing general conversion issues. MultiSafepay is standing by for a resolution from Bancontact

  2. resolved Mar 03, 2025, 10:53 AM UTC

    This incident has been resolved.