MultiSafepay incident

EXTERNAL - iDEAL: Disruption at ING

Minor Resolved View vendor source →

MultiSafepay experienced a minor incident on March 19, 2025 affecting Payments, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2025, 09:10 AM UTC
Resolved
Mar 19, 2025, 12:22 PM UTC
Duration
3h 11m
Detected by Pingoru
Mar 19, 2025, 09:10 AM UTC

Affected components

Payments

Update timeline

  1. identified Mar 19, 2025, 09:10 AM UTC

    Issuer ING is encountering conversion issues that are causing payment failures. For more details: https://availability.ideal.nl/

  2. resolved Mar 19, 2025, 12:22 PM UTC

    The incident has been resolved since 10:11 CET For more details: https://availability.ideal.nl/