MultiSafepay experienced a minor incident on May 3, 2025 affecting Payments, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Payments
Update timeline
- identified May 03, 2025, 02:37 PM UTC
Issuer Rabobank is encountering conversion issues that are causing payment failures since 15:13 CEST. We're monitoring the situation and awaiting resolution by Rabobank. For more details: https://availability.ideal.nl/
- resolved May 03, 2025, 05:49 PM UTC
The incident has been resolved as of 18:56 CEST. For more details https://availability.ideal.nl/