Resolved after 29 minutes, affecting Document Storage Service, on February 12, 2026.
The issue affecting our S3 document storage has been resolved. The data center provider successfully restored the connection to the S3 document storage system. Document storage and retrieval are now fully operational again. We apologize for any inconvenience this may have caused and appreciate your patience.
Affected components
Update timeline
- investigating Feb 12, 2026, 03:04 PM UTC
We are currently investigating this issue.
- investigating Feb 12, 2026, 03:13 PM UTC
We are currently experiencing issues with the S3 storage system in our data center. As a result, documents cannot be stored or retrieved at the moment. Our team is in close contact with the data center provider and actively working to resolve the issue as quickly as possible. We will provide further updates as soon as more information becomes available.
- investigating Feb 12, 2026, 03:33 PM UTC
The issue affecting our S3 document storage has been resolved. The data center provider successfully restored the connection to the S3 document storage system. Document storage and retrieval are now fully operational again. We apologize for any inconvenience this may have caused and appreciate your patience.
- resolved Feb 13, 2026, 07:53 AM UTC
This incident has been resolved.
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