Muck Rack incident

The issue is now resolved - users should be able to login via SSO as expected.

Minor Resolved

Muck Rack experienced a minor incident on January 20, 2026 affecting Login / Authentication, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 02:23 PM UTC
Resolved
Jan 20, 2026, 04:36 PM UTC
Duration
2h 13m
Detected by Pingoru
Jan 20, 2026, 02:23 PM UTC

Affected components

Login / Authentication

Update timeline

  1. investigating Jan 20, 2026, 02:23 PM UTC

    We've received reports that users are unable to login with SSO currently - we are investigating.

  2. identified Jan 20, 2026, 03:30 PM UTC

    We identified the issue and are working to implement a solution now.

  3. resolved Jan 20, 2026, 04:36 PM UTC

    The issue is now resolved - users should be able to login via SSO as expected.