Muck Rack had 9 outages in the last 2 years totaling 37h 31m of downtime — averaging 0.4 incidents per month.
There were 9 Muck Rack outages since January 20, 2026 totaling 37h 31m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are investigating the issue.
We are monitoring the issue.
The issue is now resolved.
We are investigating the issue.
The issue is now resolved. We are monitoring for follow-up reports.
One of our providers is experiencing an incident that is impacting Muck Rack's loading speed. We are investigating.
We are investigating the issue on our side.
We implemented a solution and are monitoring for follow-up issues.
We identified the issue and are working on a solution.
We have implemented a solution and the site should be performing as expected.
We are investigating the issue.
We have implemented a fix and are monitoring the issue for further impact.
We are experiencing an issue from one of our external providers. This is causing users attempting to connect their emails to be impacted. Our team is actively monitoring the situation in the case we can help on our side. We will update as we have more information.
Our third-party partner has resolved the issue on their end, all is working as expected.
Currently users are unable to save Broadcast clips - our team is investigating.
The team has identified the issue and is working toward the best path for resolution - we will update as we learn more.
We’re currently implementing a fix, but full resolution may take a few more hours while the solution is being tested and implemented.
We currently expect users to be able to save and update new clips within the next hour (looking at around 4:30pm ET). Old clips (clips saved prior to this incident) will take longer to be accessible - we will provide a more concrete ETA on this as soon as we are able.
We're finalizing a couple of changes before users are able to save new clips - we will update once this is available.
Users can now create new clips + update new clips, as well as add them to Coverage Reports successfully. We're still working on an ETA for restoring access to clips prior to this incident, with a more concrete timeline to be shared once we have one available.
The primary issue is now resolved - users are able to save new clips, add to Coverage Reports, and the majority of content has been backfilled. The Saved Broadcast Clips page is now working as expected, though we are seeing some remnants on the Coverage Reports clips page. We expect to have this resolved as soon as we are able.
Microsoft Outlook is having an incident that may impact email sending within Muck Rack, including Pitching, Newsletters, and Export emails. We're monitoring: https://status.cloud.microsoft/
The issue is now resolved
We've received reports that users are unable to login with SSO currently - we are investigating.
We identified the issue and are working to implement a solution now.
The issue is now resolved - users should be able to login via SSO as expected.