MSU Denver IT incident

Service Interruption - Workday ERP

Resolved after 5 hours 4 minutes, on January 8, 2024.

monitoring Jan 08, 2024, 09:29 PM UTC

All Workday systems are operational. We are continuing to monitor for any further issues.

Started
Jan 08, 2024, 06:08 PM UTC
Resolved
Jan 08, 2024, 11:13 PM UTC
Duration
5h 4m
Detected by Pingoru
Jan 08, 2024, 06:08 PM UTC

Update timeline

  1. investigating Jan 08, 2024, 06:08 PM UTC

    We are currently investigating this issue.

  2. identified Jan 08, 2024, 06:12 PM UTC

    Workday is currently experiencing outages. https://downdetector.com/status/workday/

  3. identified Jan 08, 2024, 06:17 PM UTC

    The vendor Workday is currently experiencing outages with their data centers across multiple organizations. Our Administrators will continue to monitor updates from Workday closely, please expect updated information within the next hour. https://downdetector.com/status/workday/ Update from Workday - "Workday is currently seeing widespread internet connectivity issues in our WD1 Data Center. While Workday is functioning normal for a large percentage of users, some may be experiencing issues connecting to our services. We do not see this as a cyber security event, it's an issue around internet connectivity. We are actively triaging with our internet service providers. We will provide another update at 11:00 am PT."

  4. identified Jan 08, 2024, 07:04 PM UTC

    Update from Workday - "UPDATE Monday, January 8, 2024 / 11:02 am America/Los Angeles -08:00 GMT As an update Workday has identified an issue with a 3rd party provider of Internet Services. (ISP). Workday has routed all systems off that ISP now and services are recovering. We will provide another update at 11:30 am PT."

  5. monitoring Jan 08, 2024, 07:13 PM UTC

    A fix has been implemented from Workday and we are currently monitoring the results.

  6. monitoring Jan 08, 2024, 07:34 PM UTC

    Update from Workday - "UPDATE Monday, January 8, 2024 / 11:19 am America/Los Angeles -08:00 GMT Workday has completed the update to route all systems off that ISP and services are recovered. We will continue to monitor for stability. We will provide another update at 2:30 pm PT."

  7. monitoring Jan 08, 2024, 09:29 PM UTC

    All Workday systems are operational. We are continuing to monitor for any further issues.

  8. resolved Jan 08, 2024, 11:13 PM UTC

    This incident has been resolved.

Your product runs on more than MSU Denver IT

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →