MSU Denver IT incident

Team Issues - lag and delay in messages

Resolved after 8 hours 59 minutes, affecting Office 365/Email, on January 26, 2024.

identified Jan 27, 2024, 02:17 AM UTC

Microsoft is continuing to work on this issue affecting Teams performance globally. Latest updates from Microsoft can be found at https://portal.office.com/servicestatus.

Started
Jan 26, 2024, 06:21 PM UTC
Resolved
Jan 27, 2024, 03:21 AM UTC
Duration
8h 59m
Detected by Pingoru
Jan 26, 2024, 06:21 PM UTC

Affected components

Office 365/Email

Update timeline

  1. investigating Jan 26, 2024, 06:21 PM UTC

    We are currently investigating this issues Major ticket 24685101

  2. identified Jan 26, 2024, 09:05 PM UTC

    Multiple users are experiencing issues with Teams. Lag in message delivery, unable to make posts on channels, delayed delivery of notifications, etc. This is a known service degradation on the side of the service provider, Microsoft. The most up-to-date status information can be found on this Microsoft site: https://portal.office.com/servicestatus MSU Denver IT Services will continue to update our status page here as we receive updates from Microsoft.

  3. identified Jan 26, 2024, 10:31 PM UTC

    Microsoft is continuing to work on this issue. There is no update from Microsoft.

  4. identified Jan 26, 2024, 11:29 PM UTC

    Microsoft is continuing to work on this issue affecting Teams performance globally. Latest updates from Microsoft can be found at https://portal.office.com/servicestatus.

  5. identified Jan 27, 2024, 01:09 AM UTC

    Microsoft is continuing to work on this issue affecting Teams performance globally. Latest updates from Microsoft can be found at https://portal.office.com/servicestatus. Microsoft next schedule update is 7:30pm MST

  6. identified Jan 27, 2024, 02:17 AM UTC

    Microsoft is continuing to work on this issue affecting Teams performance globally. Latest updates from Microsoft can be found at https://portal.office.com/servicestatus.

  7. resolved Jan 27, 2024, 03:21 AM UTC

    Microsoft resolved the team issue

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