MSU Denver IT incident

Wireless services interruption at Administrative Building, and Science Building.

Resolved after 2 hours 18 minutes, affecting Campus Wireless Network, on January 31, 2024.

investigating Jan 31, 2024, 10:51 PM UTC

The Wi-Fi issue on the Administrative Building's 3rd floor has been resolved. The Access Points on the 3rd floor had to be re-added to the radius server. The network team is still investigating the issue in the Science building.

Started
Jan 31, 2024, 09:59 PM UTC
Resolved
Feb 01, 2024, 12:18 AM UTC
Duration
2h 18m
Detected by Pingoru
Jan 31, 2024, 09:59 PM UTC

Affected components

Campus Wireless Network

Update timeline

  1. investigating Jan 31, 2024, 09:59 PM UTC

    At this time, MSU Denver is experiencing an unplanned service interruption impacting Wireless networking services. Technicians are aware of the issue and are working to resolve it as quickly as possible.

  2. investigating Jan 31, 2024, 10:51 PM UTC

    The Wi-Fi issue on the Administrative Building's 3rd floor has been resolved. The Access Points on the 3rd floor had to be re-added to the radius server. The network team is still investigating the issue in the Science building.

  3. resolved Feb 01, 2024, 12:18 AM UTC

    The Wi-Fi issue has been restored to normal status.

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