Resolved after 4 hours 57 minutes, on April 29, 2024.
The issue has been identified and a fix is being implemented.
Update timeline
- investigating Apr 29, 2024, 09:54 PM UTC
The University's Apple Device Management service is experiencing an interruption of service. Users can still use their Apple devices normally; however, installation of software from Self Service will be interrupted. Our vendor has been notified and is working on the issue.
- investigating Apr 29, 2024, 11:03 PM UTC
We are working with our partners to escalate and resolve the issue.
- identified Apr 30, 2024, 01:02 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 30, 2024, 02:51 AM UTC
The service has been restored.
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