MSU Denver IT incident

Some phone extensions unable to leave voicemail messages

Resolved after 13 hours 49 minutes, on September 25, 2024.

resolved Sep 26, 2024, 12:48 PM UTC

We believe this issue has been resolved at this time. If you continue to experience issues please reach out to our helpdesk at 303-352-7548.

Started
Sep 25, 2024, 10:59 PM UTC
Resolved
Sep 26, 2024, 12:48 PM UTC
Duration
13h 49m
Detected by Pingoru
Sep 25, 2024, 10:59 PM UTC

Update timeline

  1. investigating Sep 25, 2024, 10:59 PM UTC

    We are currently investigating a reported issue with a number of on campus phone extensions being unable to leave voicemail messages. Our Telecommunications team is in the process of identifying and resolving the issue.

  2. identified Sep 26, 2024, 02:25 AM UTC

    We believe the issue has been identified at this time. Updates have been run but it will take time to see the changes applied. Further updates will be provided in the morning once additional troubleshooting can occur.

  3. resolved Sep 26, 2024, 12:48 PM UTC

    We believe this issue has been resolved at this time. If you continue to experience issues please reach out to our helpdesk at 303-352-7548.

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