MSU Denver IT incident
Newly admitted student accounts after 12/13/24 do not appear in Navigate and cannot log in.
Minor Vendor's status page →
Resolved after 3 days, affecting SSC Navigate, on December 20, 2024.
A fix has been implemented, and we are monitoring the situation.
Affected components
SSC Navigate
Update timeline
- investigating Dec 20, 2024, 11:26 PM UTC
We are currently investigating this issue .It has been reported to Navigate and we are monitoring the situation.
- identified Dec 21, 2024, 01:39 AM UTC
The issue has been identified and we are working with the vendor to resolve. Newly admitted students after 12/13 are not in Navigate or able to log in
- monitoring Dec 23, 2024, 06:51 PM UTC
A fix has been implemented, and we are monitoring the situation.
- resolved Dec 24, 2024, 12:05 AM UTC
The incident has been resolved per the vendor.
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