Resolved after 23 hours 58 minutes, on January 8, 2025.
No further network degradation has been reported or recorded since yesterday evening. Though we continue to monitor for a recurrence, it appears that the issue has been resolved. A root cause analysis will be conducted as part of the Problem Ticket created from this Major Incident.
Update timeline
- investigating Jan 08, 2025, 08:31 PM UTC
Intermittent network slowness has been reported on both wired and wireless connections. ITS is actively investigating the issue.
- investigating Jan 08, 2025, 11:39 PM UTC
Network speeds are normal for now, but we are still investigating the root cause of traffic issues.
- monitoring Jan 09, 2025, 03:41 AM UTC
Network congestion has subsided. Short of a firm root cause, the team will continue monitoring into the workday tomorrow.
- resolved Jan 09, 2025, 08:30 PM UTC
No further network degradation has been reported or recorded since yesterday evening. Though we continue to monitor for a recurrence, it appears that the issue has been resolved. A root cause analysis will be conducted as part of the Problem Ticket created from this Major Incident.
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