MSP360 incident

Backup Agent Connectivity issues

Minor Ongoing View vendor source →

MSP360 is currently experiencing a minor incident affecting Backup Agents Connectivity, which began 13h ago. The vendor's full update timeline is below.

Started
Oct 17, 2026, 03:23 PM UTC
Resolved
Ongoing
Duration
● 12h 52m
Detected by Pingoru
Oct 17, 2026, 03:23 PM UTC

Affected components

Backup Agents Connectivity

Update timeline

  1. investigating Oct 17, 2026, 03:23 PM UTC

    There was a DDoS attack on our servers on Thursday, October 15 and Friday, October 16. While the initial issue has been mitigated, there are some problems with backup plan status reporting at the moment. Our R&D team is investigating this situation with the highest priority.