MSP360 incident

Managed Backup Services issues.

Minor Resolved View vendor source →

MSP360 experienced a minor incident on September 23, 2025 affecting Managed Backup Service, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2025, 09:15 AM UTC
Resolved
Sep 23, 2025, 10:22 AM UTC
Duration
1h 7m
Detected by Pingoru
Sep 23, 2025, 09:15 AM UTC

Affected components

Managed Backup Service

Update timeline

  1. investigating Sep 23, 2025, 09:15 AM UTC

    Currently we are experiencing issues with login services that do not allow backup operations to start properly. Our R&D has identified issue and working on the update.

  2. resolved Sep 23, 2025, 10:22 AM UTC

    All Managed backup services are operational.